Average Score (59 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

59 Ratings

4.8 Average

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  • Christine D.06-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The facility was clean and the wait time was very reasonable. The service department manager was very friendly.

  • Joel H.06-06-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Everybody at the store was helpful and made the process seamless and headache free

  • Sarah B.06-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I was able to schedule my visit for the next day no problem once I realized I needed an oil change.

  • Adam H.06-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Slow service with poor communication

  • Greg M.05-26-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    There was a TSB on my 2019 Sportwagon, dealer got me in quickly, and handled the issue with just one more visit.

  • Dmitrii P.05-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything was good

  • Alex R.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Mairobi G.05-22-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jennifer J.05-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Michael G.05-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Because Shamir was great!