TYPE:ServiceMODEL:ID.4YEAR:2023
They were able to schedule me quickly, perform service efficiently, and communication over the phone and through their text/website was thorough and prompt.
3985 Plainfield Ave NE
Grand Rapids, MI 49525-1627
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
They were able to schedule me quickly, perform service efficiently, and communication over the phone and through their text/website was thorough and prompt.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2024
Great service, at my scheduled time and it took about as long as they estimated it would.
TYPE:ServiceMODEL:TiguanYEAR:2021
n/a
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2024
From setting up the appointment to walking into the front lobby we received great customer service. Daniel was welcoming and made sure all of our questions and needs were met
TYPE:ServiceMODEL:TiguanYEAR:2024
friendly staff, accurate time of when service would be completed
TYPE:ServiceMODEL:TiguanYEAR:2024
Service fast, friendly and efficient.
TYPE:ServiceMODEL:AtlasYEAR:2024
The representative I worked was very easy going and kept me at ease.
TYPE:ServiceMODEL:TiguanYEAR:2024
Daniel did a great job at getting me updates and letting me know exactly how long it would be or my oil change. Even got me a charger for my phone when i needed it.