3985 Plainfield Ave NE
Grand Rapids, MI 49525-1627
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
I live out of town and was there for the day visiting family. I called due to an issue that arose and they got me in that day. Your staff was helpful and communicated throughout the day to let me know what was going on with my vehicle. I would highly recommend your dealership.
TYPE:ServiceMODEL:Golf SportWagenYEAR:2018
I was able to test drive a ne E-Buzz while I got a very expensive oil change. Thought that the gift of an umbrella was unexpected but welcome. Would have rather gotten $15-20 off the oil change
TYPE:SalesMODEL:AtlasYEAR:2025
The guys were GREAT to deal with. They made the purchase simple and straightforward. Thanks!
TYPE:ServiceMODEL:JettaYEAR:2024
Service Department does not answer the phone nor do they return phone calls in a timely manner. Very unprofessional.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2018
Quick and courteous
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:SalesMODEL:AtlasYEAR:2025
Finance forms took longer than expected, but staff seemed to be doing the best they can.